Normal visiting hours are considered to be 9am to 8pm, although this can be flexible depending on the needs/wishes of your relative. If you plan to visit outside of these hours, please ring the Home to notify us of this.
- Please bear in mind that mornings are particularly busy so where possible try to visit after 11am.
- Lunch times are also quite busy so if staff are busy, please bear with us while we ensure residents have their meals on time.
- We do appreciate that in an emergency you may want to visit outside these hours, please liaise with the Manager on 0116 2670600 so staff are aware of this.
We hope you understand that we have been entrusted to support and care for residents who are vulnerable. We also have less staff on shift during the night so this really makes it quite unsafe for staff to be opening the door to visitors after this time.